Botsford News Release
Farmington Hills, Mich. (May 21, 2013)---Botsford Hospital has named a group of five nurses as recipients of its Safety Award, including Danielle Elswick, RN, of Westland; Jillian Kloc, RN, of Belleville; Jaclyn Kuclo, RN, of Farmington Hills; Kelly Minckiewicz, RN, of Woodhaven; and Whitney Maley, RN, of Howell.
While working on Botsford's Progressive Care Unit, these five nurses identified an opportunity to up patient care quality and safety by improving communication among caregivers during change-of-shift. A fundamental goal during change-of-shift is providing an accurate and complete hand-off report to the next care provider to ensure that pertinent information is discussed, plans of care are reviewed, and patient-care outcomes are achieved.
With the support and approval of Botsford management, these nurses began by reviewing practices used in other institutions and professional journal articles. After identifying techniques to make patient care safer through good communication, they presented the concept of walking bedside nursing rounds at change-of-shift to their nursing peers and won their support too.
The rounds allow on-coming and off-going shift nurses to talk face-to-face with patients and families about their care, goals, and needs. These rounds enable coming and going shifts to verify pertinent information and initiate clarifications. In the process, patients become active participants with emphasis placed on a shared responsibility for one's plan of care. Furthermore, patient needs can be immediately identified, which facilitates the prioritization of a nurse's work load. Anticipated results include an overall increase in nursing and patient satisfaction, a decrease in needless waits and delays, and a culture shift toward patient-centered care and patient safety. Botsford's Safety Board salutes these nurses for improving patient safety.
PHOTO CAPTION: From left, Jaclyn Kuclo, RN; Kelly Minckiewicz, RN, Jillian Kloc, RN; and Danielle Elwsick, RN. Whitney Maley, RN, was not available for this photo.
Botsford Hospital is a multi-specialty 330 bed hospital and verified trauma center located in Farmington Hills, Michigan. The campus also houses an imaging center and a comprehensive care cancer center. Botsford Hospital is also home to an extensive medical education program and is part of Michigan State University's statewide campus system. Botsford Hospital each year cares for approximately 16,000 inpatients and more than 60,000 emergency and trauma patients with a team of 2,500 employees, 300 volunteers and more than 600 physicians. A not-for-profit hospital, Botsford provided almost $10.5 million in community benefit during its 2011 fiscal year.
MEDIA CONTACT: Lynn C. Anderson, Director, Marketing & Public Relations or Beth Montalvo, Publications & Media Relations Coordinator
PHONE: (248) 442-7986
Download Attachments: Jaclyn Kuclo, Kelly Minckiewicz, Jillian Kloc, Danielle Elswick.JPG