In This Section
Commitment to Partnership:
The Botsford Hospital Statement of Patient Rights and Responsibilities
As a Patient you or your representative are entitled to:
Exercise Your Rights
- Receive impartial access to treatment, regardless of race, religion, gender, sexual orientation, ethnicity, age, disability or source of payment.
- Exercise your patient rights or have a surrogate (parent, legal guardian, person with medical power of attorney) exercise your patient rights when you are in capable of doing so, while receiving care in the hospital without coercion, discrimination or retaliation.
- Exercise a Durable Power of Attorney for Health Care and/or Advance Directive.
- Receive notification of your rights as a patient in advance of furnishing or discontinuing care whenever possible, to freely exercise those rights and to file a complaint if you feel those rights have been violated.
Rights Related to Care and Treatment Choices
- Be informed about your health status, illness, possible treatment and/or outcomes so that you can make informed decisions and actively participate in the development, implementation, and revisions of your plan of care.
- To request treatment, and to give your consent or refusal of treatment.
- Formulate advance directives and to have hospital staff that provides care in the hospital comply with them and not condition care or discriminate against you based on whether or not you have advance directives.
- Receive information about any unusual, experimental of research treatments which may be available; your consent will be obtained for participation in research studies without compromising your access to services.
- Make, inclusive of your family, an informed decision regarding donation of organs and tissue under state law.
- Be informed of hospital policies and practices that may relate to your care and treatment and be guided to appropriate hospital resources to help you with any questions or concerns you may have.
Rights Related to Medical Care
- Have a family member or representative of your choice and your physician notified promptly of your hospital admission.
- Personal privacy and receive care in a safe setting.
- Have pain treated as effectively as possible.
- Be free from all forms of abuse or harassment.
- Know the names and positions of those caring for you.
- Be informed of the role and reason for change in health care professionals who become involved in your care.
- Be given the reason for your transfer to another room or facility.
- Be free from restraints of any form that are not medically necessary or are used as a means of coercion or discipline, convenience or retaliation by staff.
Rights Related to Payment/Financial Information
- Know of any business relationships that may exist between Botsford Hospital and other healthcare providers involved in your care.
- Receive information regarding the charges for services rendered, itemized when possible, within a reasonable amount of time.
- Have access to information on how we expect to be reimbursed for services and what limitations, if any, this places on your care.
Rights Related to Medical Records
- Confidential treatment of your medical records unless your give us permission to release information or unless reporting is required by law.
- Obtain information contained in your medical records within a reasonable amount of time.
We Ask that You Partner With Us By:
- Providing complete and accurate information about your health, including past illnesses, hospitalizations and medications.
- Asking questions when you do not understand information or instructions.
- Informing your doctor when you are not able or likely to comply with your treatment requirements.
- Respecting the needs of other patients and being considerate of hospital staff as they attend to these needs.
- Providing accurate information about insurance or other source of payment, and arranging to meet financial obligations as necessary.
- Telling staff if there is anyone with whom you do not want us to share information.